TYDEFORMA / CUSTOMER CARE
Shipping Policy
A clear path from our store to your space.
Where we deliver
Free standard shipping to the contiguous 48 United States and Washington, D.C. Alaska, Hawaii, U.S. territories, APO/FPO addresses and PO Boxes are not supported. Please use an eligible street address.
Shipping charges
Standard shipping is free on all orders to supported destinations. No expedited service is offered.
Handling & transit
Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. Handling prepares the order; transit begins after dispatch. These are separate stages.
Cut-off & business days
Order cut-off: 07:00PM (GMT-06:00) Central Standard Time (Chicago), fixed UTC−06:00 year-round, without daylight saving adjustments. Orders after the cut-off, on weekends or U.S. federal holidays begin processing on the next business day. Business days are Monday–Friday, excluding U.S. federal holidays.
Address & delivery questions
Please check your address carefully. Estimates can be affected by carrier and other delivery disruptions. Contact [email protected]. Our company address is tydeforma, 111 Route De Besne - La Bussonnais, 44160 Crossac, France.